Interested in a custom bag or have other questions about Cindy Kirk Designs? Send us a message and we’ll get back to you within 2-3 business days.
Frequently Asked Questions
About My Bags
CKD bags are the perfect blend of bohemian style and sophisticated detail. Designed for active, busy women whose tastes range from classical to eclectic, CKD bags are perfectly suited for shoppers drawn to the beauty of quality and simplicity. With heart and soul stitched into every handcrafted bag, I guarantee you'll continue to reach for your made-in-the-USA CKD over and over again. I promise you a favorite accessory that’s distinctive, functional, and easy to wear!
About the Leather & Design
I use leather sourced from all over the world, seeking the highest quality (Italy, Brazil, Germany, USA) and hand stitch with wax sinew. My bags are unlined and finished with a simple bead detail — just enough to distinguish them, but nothing to overpower the clean lines or detract from the leather's subtle textures.
Being a natural material, leather often presents minor marks and variations inherent to the hide. Some mass-produced or high-end bags try to eliminate those imperfections. However, I see them as a part of the unique character of a living material. I believe it is possible to make bags that are beautiful without supporting the wastefulness of the standard, mass-produced handbag industry.
Because every bag is individually made, and I make every effort to limit waste, dimensions may vary slightly (+ / - 1"). Please let me know prior to placing an order if you have any concerns or specific limitations.
Since each CKD bag is individually handcrafted, the manufacturing process initiates when your order is received. Please allow 10-14 business days for your order to ship. If you have a particularly urgent need, contact me and I’ll do my best to accommodate your deadline; or, I'll let you know if I’m unable to do so.
Cindy Kirk Designs is not responsible for any loss or damage during transit caused by the shipping carrier. All items will be insured when shipped and require proof of delivery.
100% satisfaction with your CKD original is the goal with every bag I ship. Happy customers make a happy Cindy. That said, if for some reason you are less than delighted, items are returnable for store credit if returned within seven (7) days of receipt. Returned items must be in new, unused condition. Apologies in advance, but I do not offer refunds. Shipping for returns and exchanges is at the customer's expense unless the return is due to a product flaw.
I suggest using designated leather cleaning products or saddle soap. For persistent stains consult a professional leather cleaner. Make sure to condition your item at least twice a year with either natural oils (such as mink oil or neatsfoot oil) or a leather conditioner.
I guarantee my craftsmanship. If an item appears to be defective within the first year of purchase, please contact me. I will gladly replace or fix it for you free of charge. After the first year, I am happy to fix items distressed from normal wear and tear for an additional cost; simply contact me for a quote.
Custom orders are welcome and quoted on a case-by-case basis. Feel free to email me with any special requests. Please be aware that custom specifications take extra time and thus usually cost extra. Custom orders must be prepaid and are not returnable.